Module 1 : Evaluation
Appreciation
In the present section an assessment of training course Module 1 performance is provided, based on the outcomes of the questionnaires filled in by the participants. As shown in the graph below, the expectations of the participants have been met for the majority of the them. Four people stated that their expectations have been met moderately. However, the level of interest in relation to the topics have been stated as very high by the majority of the participants (7 participants out of 13) and the usefulness of the topics covered is rated as high (9
participants out of 13) or very high (3 participants out of 3).
The organisation of the modules has been considered as very good for the majority of the participants, considering:
-duration of the training (7 out of 13 participants);
-Tools (9 out of 13 participants)
-level of depth of the topics covered (7 out of 13 participants)
-professionalism of the trainers (9 out of 13 participants)
The overall assessment of the participants’ satisfactions regarding Module 1 shows a very good performance:
10 participants out of 13 declared themselves as very satisfied, while 3 participants out of 13 declared themselves as satisfied.
Learning Assessment
Regarding the learning assessment, the quality of the material provided has been rated as very good by 8 participants, while 5 participants rated it as good.
Their level of learning has been considered as:
– extremely improved by 4 participants; very improved by 6 participants and moderately improved by 3 participants;
– extremely relevant for the job by 3 participants; very relevant for the job by 7 participants; moderately relevant for the job by 3 participants;
– extremely In line with their expectations by 3 participants; very in line with their expectation by 7 participants; slightly in line with their expectations by 3 participants;
Participants informed that they have reached the objectives they had defined (to an high level 7 out of 13 participants; extremely:3 out of 13 participants; moderately 3 out of 13 participants).
The participants mentioned that:
– they will use the knowledge and skills acquired during the training (strongly agree or agree)
– they would recommend the training course (strongly agree or agree)
– they found it very useful to have attended the course (strongly agree or agree).
Three people are undecided and they neither agree nor disagree with this sentence.
– their prior knowledge was adequate for understanding the topics (strongly agree or agree). Only one person is undecided and he/she neither agrees nor disagrees with this sentence.
The participants rated the topics discussed during the training as:
– extremely interesting (7 participants out of 13);very in line with their expectations (6 participants out of 13) and closed to the working needs (7 participants out of 13); complete or extremely complete (9 participants out of 13).
Three participants found the training course to only partially align with their expectations and that it is only partially complete. Additionally, one participant believes that the course does not address her/his work-related needs at all.
Methodology
Considering the methodology used for the implementation of Module 1, participants evaluated it as:
-appropriate considering the contents addressed (8 participants out of 13);
– extremely useful/useful for the involvement of the participants (6+5 participants out of 13);
-useful for the learning process (9 participants out of 13)
-useful for gaining knowledge and skills (8 participants out of 13)
Results
As per the results, most participants assessed the training course as extremely useful or useful based on:
– the information provided (10 participants out of 13);
– the knowledge exchange (10 participants out of 13);
– the knowledge acquired (10 participants out of 13);
– the applicability of the contents to the work activity (13 participants out of 13).
Nevertheless, three out of thirteen participants rated Module 1 as moderately useful in terms of the information provided, knowledge gained, and knowledge exchange.
Additional information
In the “Additional Information” section, participants were asked to respond to specific open-ended questions. Below, you’ll find the analysis of the received responses for each open-ended question.
Please, write 4 positive aspects of the Module
Participants highlighted several positive aspects of the module:
Increased Self-awareness:
✔ Improved self-awareness regarding necessary skill improvements.
✔ Enhanced understanding of clients.
Interactive and Engaging:
✔ Interesting and interactive exercises.
✔ Opportunities for shared experiences.
Communication Skills:
✔ Learnings about empathy.
✔ Development of communication skills, teamwork, and being a good listener.
Usefulness and Practical Tools:
✔ Very useful content for both work and daily life.
✔ Provision of practical tools for better communication.
✔ Focus on becoming a better listener and advisor.
Professional Development:
✔ Better understanding and improved listening skills.
✔ Understanding when and how to refer clients for help.
Quality of Teaching:
✔ High-quality materials and teaching.
✔ Interactive nature of the course.
Overall Impact:
✔ Increased awareness of knowledge and behavior.
✔ Enhanced ability to listen and empathize.
Additional Positive Points:
✔ Exchange of views and increased self-confidence.
Please, report any criticalities or issues you encountered during the module
Participants generally provided positive feedback regarding the module, with several responses
indicating no criticisms or issues. However, a recurring concern was the perceived lack of answers
on how to address specific challenges related to vulnerable individuals and those with psychological
disorders. Multiple participants expressed a need for more guidance in handling issues related to
these particular groups.
Which topics of the Modules did you understand better?
When asked about the topics from the modules that participants understood better, responses
varied. While some participants mentioned understanding all topics, others highlighted specific
areas such as listening and empathy, communication theory, and certain parts of Module 1 (not
specified). Overall, the majority expressed a good understanding of the content, particularly
emphasising the importance of listening and empathy.
Which topics of Module 1 did you understand the worst?
Participants generally reported a good understanding of the topics in Module 1. Most responses
indicated no difficulties or issues in comprehension, with several participants stating “none” or “all ok.”
A few participants specifically mentioned self-reflective skills, but the overall sentiment was positive, with acknowledgment of the dedicated delivery of all modules.
Please use this space to add any comments you may have on previous answers and to make any suggestions, comments for improving the organisation of the modules and its implementation.
Participants provided diverse feedback and suggestions for improving the organization and
implementation of the modules:
Handbook Request:
✔ A handbook with module notes would be helpful.
Balancing Theory and Practice:
✔ Suggestions to reduce theoretical content and incorporate more examples and practical
exercises.
Wider Outreach:
✔ Expressing a desire to spread the useful course to a broader audience, specifically targeting
Hair & Beauty practitioners.
Positive Feedback:
✔ Positive remarks on the usefulness and high level of teaching and presentation.
Focus on Personal Well-being:
✔ A suggestion for more focus on participants’ selves and their feelings during working hours.
Interest in Going Deeper:
✔ Expressing interest in delving deeper into the subject, especially considering increased
sensitivity to mental health post-pandemic.
Solution Exploration:
✔ Multiple participants suggested exploring solutions in the course.
Reiteration of Solution Exploration:
✔ Additional emphasis on the need to explore solutions.
The feedback overall reflects a positive response to the course, with constructive suggestions for enhancement and a focus on practical application and exploration of solutions.