This programme will provide professionals meeting the entry requirements the opportunity to undertake a 20 hour course in Basic Helping Skills.
With a thorough grounding in concepts in hairdressing, beauty therapy, nail technician, massage therapist or other related beauty qualification, the aim of this short course is to provide these professionals with more thorouogh knowledge on communication skills, namely listening (in a professional manner), empathy (not sympathising), using emotional intelligence on their workplace, reflective skills and improving their boundaries in a professional manner.